Deutsch English
Germansell GmbH

Information about online dispute resolution

Information about online dispute resolution

The EU Commission has created an online platform for the online settlement of disputes (so-called "OS platform"). The OS platform serves as a point of contact for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. The customer can access the OS platform at the following link https://ec.europa.eu/consumers/odr/
 
* applies to deliveries within Germany, delivery times for other countries please refer to the button with the Shipping & Returns
Germansell GmbH